Simply contact Customer Support at 603-772-2302 ext. 3.
You can down load PDF copies of all our product manuals from our web site. If you would prefer a printed copy, contact Customer Support at, 603-772-2302 ext. 3.
Or download the .pdf from our website at http://www.sigsauer.com/CustomerService/OwnerManual.aspx
Unfortunately our pistols (with the exception of the P250 and the .22LR Classic Series) cannot be converted to or from 9mm.
Changing between .357SiG and .40SW is easily completed in most cases with just a barrel change(239-357/40 also requires a magazine change).
All firearms shipped to SIG SAUER require a service request number and the serial number of the firearm. This number can be obtained by calling our customer service group (603-772-2302 Ext. #3). Please have your serial number of the returning forearm ready when the customer service rep answers. A customer service representative will guide you though this process. Firearms received without a service request number will be delayed in processing and/or returned to the sender.
YES! All firearms require lubrication. Please follow your owner’s manual for instructions on proper lubrication. SIG SAUER recommends that you use lubricants specifically designed for firearms applications.
SIG SAUER recommends the use of only newly manufactured ammunition meeting SAAMI (www.saami.org) and/ or NATO specifications.
If your pistol is over 3 years old this trigger option is not available. Call our customer service group WITH THE SERIAL NUMBER OF THE GUN and we’ll confirm if the DAK conversion is available for your pistol.
We recommend a service interval of once per year or every 5,000 rounds which ever comes first. This keeps your pistol in top operational readiness and is the same standard we recommend to all our law enforcement customers. Our custom shop offers a variety of service plans for both new and pre-owned pistols. Talk with one of our customer service group reps. today to help decide which service plan works best for you.
Please try these basic trouble shooting tips before requesting service:
*Please make sure the recoil spring is installed correctly. The narrow end of the spring MUST be on the guide rod first...pointing towards the rear of the gun. If it is not, this will cause feeding, extraction and firing issues.
*The longer (light power – some are painted white) spring should be used with Standard or High Velocity (1000+ fps) ammo. Use the shorter (heavy) spring for Hyper-Velocity (1400+ fps) ammo.
*Like many .22 LR’s, Mosquito’s can be sensitive to ammunition used and to cleanliness and lubrication. Be sure your Mosquito is cleaned and lubricated regularly and before the first use.
*There is a lubrication port on the right side of the slide for the extractor, be sure you add a drop of lube in this hole every hundred rounds or so. Make sure the gun is very clean.
*Some Mosquito's benefit from a break-in period.
*Be sure to use factory recommend ammunition - CCI Mini-Mags. Winchester Super-X, Remington Golden Bullet, Federal High Velocity etc...also usually work well.
Yes we do. See your local dealer for a complete list of pistols available for sale in your state. (www.certguns.doj.ca.gov or www.mass.gov/legis/laws/mgl/140-121.htm)
Simply complete the registration page in the customer service section of our web site.
NEW pistols will have a blue grip band and ship in a blue case.
Certified Pre-Owned Pistols will have a red grip band and ship in a red case.
As of Early 2010 we are moving towards changing from the blue case to black. New guns are now shipping in black cases. However you may still see blue cases at our dealers.
For you smaller parts needs, we recommend one of these retailers:
Top Gun Supply - http://topgunsupply.com
Numrich Gun Parts Corporation. 1-866-686-7424 or http://www.e-gunparts.com.
Brownell’s – 1-800-741-0015 or http://www.brownells.com
Midway, USA - (573) 445-6363 or http://www.midwayusa.com
SAAMI = Sporting Arms and Ammunitions Manufacturers Institute. For information on their regulations or to see if your ammunition selection is SAAMI compliant, please go to http://wwwmsaami.org
+P Ammo manufactured to SAAMI/CIP/NATO specs is fine to use as a defensive round or for occasional range use. Continual use of this round will make it necessary for more frequent service on the pistol. We do NOT recommend the use of any +P+ round. This may void your warranty.
No. The use of any ammunition that is not an American factory loaded, SAAMI approved round could be dangerous and will void your warranty.
We do offer our factory Nitron finish process for the slide. We do not refinish frames. Please note that any after-market finish application may void your warranty.
Adding after-market parts or accessories to your pistol could be unsafe, result in failure and may void your warranty. Please contact Customer Service before adding any OEM part or accessory to your gun.
Lock back issues can be due to a variety of reasons. I have listed a few for you to check*:
Be sure the inside of the magazines are thoroughly cleaned of any grease or lubricant.
Be sure the gun has been cleaned and has plenty of lubrication on the slide/frame rails, outside of barrel and the hammer/spring assy.
Some guns benefit from a break-in period - give the gun a few hundred rounds to break in and work smoothly.
Try different ammunition. If the lower powered ammo is used in a new gun, it may cause feeding, extraction and lock back issues until the springs are broken in.
Do all the magazines have the same result?
Check your hold to be sure your thumb is not contacting the slide catch lever.
A weak hold (“limp wristing”) can result in cycle / lock-back issues
Does the slide lock back manually with an empty mag inserted? If so, it is most likely due to one of the tips above.
*NOTE: The slide will not lock back on the last round on the Classic .22LR pistols and Conversion Kits.
If the gun was manufactured or imported by us, we can get the date of manufacture from our Records Department. This is offered as a service:
SIG OFFICIAL DATE OF MANUFACTURE CERTIFICATE
$12.95
To order, please call customer service @ (603) 418-8102 with a Visa, MasterCard or American Express. We do not recommend sending credit card information via email.
Please allow 2-3 weeks for research, printing and shipping
The SRT will install in any DA/SA Classic Series Pistol (P220, P225, P226, P228, P229, and P239). The gun must be sent in to the factory for this service to ensure proper function. See our Custom Shop Services for details
It is safe to dry-fire our center fire pistols. You would want to use a snap cap or plug if extensive dry-firing is done. Always count your dry-firing in your live fire count to be sure all springs and pins are in top condition. DO NOT intentionally dry-fire any rim fire pistol such as the Mosquito, .22LR conversions or Classic Pistols.
No, finish wear on the barrel and frame rails (or anywhere that metal is in contact with metal) is normal and to be expected. Always be sure your pistol is clean and adequately lubricated. For more information on maintaining your pistol:
http://www.sigsauer.com/CustomerService/MaintenanceGuides.aspx
We also offer interactive CD’s in our WebStore!
The SP2340/2009 SigPro pistols feature a proprietary accessory rail. In order to attach accessories to the rail you must obtain an adapter to convert the rail to a standard size sich as Picatinny. These can be purchased through SureFire: 1 (800) 828-8809
We have not imported the Trailside pistols since 2005. We no longer have access to Hammerli or Trailside parts / accessories.
Hammerli has been purchased by Carl Walther GmbH of Germany. SIG SAUER is no longer selling or servicing Hammerli products.
Please direct all Hammerli related service issues and questions including those regarding the Trailside models, to:
Larry's Guns Inc.
56 West Gray Road
Gray, Maine 04039, USA
Tel.: (207) 657-4559
Fax: (207) 657-3429
Email: hammerli@maine.rr.com
Attention: attaching a shoulder stock to the P556 constitutes making a rifle having a barrel less than 16” in length, which is subject to the requirements and restrictions of the National Firearms Act (26 U.S.C. Ch. 53). Customers must contact the Bureau of Alcohol, Tobacco, Firearms and Explosives National Firearms Act Branch before assembly for advice on how to proceed under the federal law and regulations. Local authorities should also be contacted to determine if there are any State or municipal ordinances that may restrict this assembly.
Please call Customer Service @ (603) 418-8102 Mon – Fri 8:30AM – 6:00PM EST for information on adding accessories to your 556 rifle or pistol.
Blaser, USA is now the main importer and service center for all Blaser and Sauer hunting rifles. Blaser LRS2 and Sauer SSG3000 inquiries should be directed to SigSauer Customer Service at (603) 772-2302.
Address: 403 East Ramsey St
Suite 301
San Antonio, TX 78216
Phone: 210-377-2527
Fax: 210-377-2533
We have not imported the SHR/STR rifles in many years. We no longer have parts or accessories available.
You can contact Swiss Arms directly:
Swiss Arms
Industrieplatz
CH-8212 Neuhausen am
Rheinfall, Switzerland
Telephone: +41 (52) 674-6111
Fax: +41 (52) 674-6601
Fax: +41 (52) 674-6418
www.swissarms.ch
Rizzini USA
1140 McDermott Drive, Ste 103
West Chester, PA 19380
610-344-7730
Antonio Zoli North America
3630 East Ridge Run
Canandaigua, NY 14424
US: 585-394-1271
Italy: 39-030-891-2161
zguns@rochester.rr.com
We no longer have parts or accessories for the Fabarm line of shotguns.
Please contact:
TriStar
1816 Linn Street
North Kansas City, MO 64116
Phone: (816) 421-1400
Fax: 816-421-4182
www.TriStarsportingarms.com
TriStarsporting@sbcglobal.net
Please call Customer Service @ (603) 772-2302 during normal business hours.
Please contact Law Enforcement or Military/Gov’t Sales @ (603) 418-8190 or publicsafetysales@sigsauer.com
No. SIG SAUER, Inc. sells only through federally licensed distributors and dealers.
Yes. SIG SAUER, Inc. sells parts to retail customers as well as federally licensed dealers and distributors. Please call Customer Service for pricing, part numbers and delivery dates, at 603-772-2302.
You can try one of our parts retailers; they may sell the parts that you need:
Top Gun Supply - http://topgunsupply.com
Brownell’s – 1-800-741-0015 or http://www.brownells.com
Midway, USA - (573) 445-6363 or http://www.midwayusa.com
Numrich Gun Parts Corporation. 1-866-686-7424 or http://www.e-gunparts.com.
Please email siginfo@sigsauer.com or call Customer Service with your order number at (603) 418-8102 Mon-Fri 8:30AM – 6:00 PM EST
Please contact Natasha Sanborn our Customer Service department directly @ (603) 686-5661 to obtain a Service Request/Authorization number. Please have serial number(s) ready.
Most of our 1911 models come with a standard left hand side thumb safety. Two of our models are equipped with an ambi safety - the STX and Blackwater. The Custom Shop does offer an ambi safety installation service for most models.
All accessories shipped to SIG SAUER require a service request number. This number can be obtained by calling our customer service group (603-772-2302 Ext. #3). Please have your model number of the returning accessory ready when the customer service rep answers. A customer service representative will guide you though this process. Accessories received without a service request number will be delayed in processing and/or returned to the sender.
The Interactive Armorers CDs for the Classic series pistols (220, 226, 229, 239) and P250 are designed to be compatible with Internet Explorer through version 7.
Internet Explorer 7 is included in Windows versions through XP.
Windows Vista and Windows 7 have been upgraded to Internet Explorer Version 8.
The Interactive Armorers CDs do not support Internet Explorer Version 8.
Know compatibility issues include the inability to select menu items within the web browser, and the inability bring images in the browser window to their full size.
Customers who are experiencing difficulties running the Interactive Armorers programs under Windows Vista, Windows 7, or who have upgraded their web browser to Internet Explorer 8 can try the following:
We have figured out a work around for the problem. It’s definitely an IE8 incompatibility issue.
- Press the “Page” button in the upper-right hand corner of the IE8 window.
- Select “Compatibility View Settings” from the drop-down list.
- In the window that then pops up, check the box for “Display all websites in Compatibility View.”
- Click the “Close” button.
- Close out all open instances of IE8.
- Run the Interactive CD.
Unfortunately we do not sell wood grips for any pistol.
No, SIG SAUER, Inc. sells only through federally licensed distributors and dealers.
Please check to be sure your cookies are enabled or check your security/firewall settings. You may want to refresh your browser window prior to adding items to your shopping cart.
If you are still having trouble, please call customer service @ (603) 418-8102 with a Visa, MasterCard or American Express to place your order. We do not recommend sending credit card information via email.
Yes, SIG SAUER, Inc. sells parts to retail customers as well as federally licensed dealers and distributors. Please call Customer Service for pricing, part numbers and delivery dates, at 603-772-2302.
We encourage all our firearms dealers to have their dealership listed on our Dealer Locator page so that customers will be able to contact you. There is a Dealer Locator Request Form available in downloadable format on the SIG SAUER Web site. Click on "Documentation," "Downloads" for a link to this form.
Check out the SIG SAUER Dealer Locator link at the top of this page. Just enter your zip code and the Dealer locator will list those dealers with SIG SAUER products nearest you.
We offer three Dealer Direct programs, plus Buy Group programs. Please contact Customer Service for details, 603-772-2302.