Eligible product may be returned in original packaging for a credit or refund of the purchase price within 14 days of purchase or shipment of Product to Buyer, whichever is later, less shipping and handling. In order to return Product purchased over the internet, or via the phone or facsimile, Buyer must call Customer Service at 603-610-3000, option 1 during business hours (Monday through Friday 8:30am to 5:00pm) and request a Return Merchandise Authorization (RMA) number. An RMA is required to return Product. Customers who exchange Products that are found to be defective will receive a credit for original shipping charges.
You may exchange the product or receive a refund in the original form of payment. Merchandise must be returned in original packaging and in new, sellable condition.
Please allow up to 10 days after return is received an inspected for the refund to be processed.
Returns of some Products are subject certain requirements:
Seller reserves the right to refuse any return or exchange.
If you return a Product that qualified you for a discount, promotional item, or promotional card and either (i) do not also return the discounted or promotional item, or (ii) have already redeemed the promotional card, Seller may deduct the value of the discount, promotional item, or redeemed card from any refund you receive for the return of the Product.
Please call SIG SAUER Customer Service at 603-610-3000, option 1 to receive a Return Material Authorization number. Our Customer Service hours of operation are:
Monday-Friday: 8:30am – 5:00pm Eastern Time
Last Updated: 4-26-2023