Customer Support

Customer Service Representative

Please be advised that contacting us during the peak call times detailed below may increase your wait time experience. If you are calling about information or services on an existing firearm, please be sure to have the serial number ready for the customer service representative.

Customer Service generally responds to email inquiries within 72 business hours. Please provide as much detail as possible regarding your concern or request so that we can effectively assist you. Emails received over the weekend will not be viewed until the following Monday.

This email address is intended for U.S. consumer inquiries ONLY. For immediate assistance/response during normal business hours, please call Customer Service at 603-610-3000 option 1 Monday-Friday, 8am-530pm EST. Thank you for your inquiry.

If you have questions regarding our products and accessories, or ordering and shipping, please call our Customer Service Department at 603-610-3000 and then press 1, or refer to our FAQ page for answers to common questions.

Phone:

603.610.3000 OPTION 1

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Email:

CUSTOMERSERVICE@SIGSAUER.COM
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Hours:

Monday – Friday 8:00am – 5:30pm EST

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Peak Call Volumes:

Monday All Day and Weekdays 12pm – 5pm EST

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Lightest Call Volumes:

Wed – Fri: 9am – 12pm EST

Thank you for your cooperation and loyalty to the SIG SAUER brand.

Dealer Service Department

To place orders, receive product and parts information, delivery schedules, information about your order, obtain an RMA number (return manufacturer’s authorization), shipping information or questions or problems pertaining to our website.