faqs Customer Support

Contact a SIG SAUER Customer Service Representative.

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Customer Service Representative

 

Please be advised that contacting us during the peak call times detailed below may increase your wait time experience. If you are calling about information or services on an existing firearm, please be sure to have the serial number ready for the customer service representative.

Customer Service generally responds to email inquiries within 72 business hours. Please provide as much detail as possible regarding your concern or request so that we can effectively assist you. Emails received over the weekend will not be viewed until the following Monday.

This email address is intended for consumer inquiries ONLY. For immediate assistance/response during normal business hours, please call Customer Service at 603-610-3000 option 1 Monday-Friday, 8am-530pm EST. Thank you for your inquiry.

 

Phone:

603.610.3000 OPTION 1

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Email:

CustomerService@sigsauer.com

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Hours:

Monday – Friday 8:00am – 5:30pm EST

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Peak Call Volumes:

Monday All Day and Weekdays 12pm – 5pm EST

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Lightest Call Volumes:

Wed – Fri: 9am – 12pm EST

 

Thank you for your cooperation and loyalty to the SIG SAUER brand.

customer-support-dealer-services

Dealer Service Department

To place orders, receive product and parts information, delivery schedules, information about your order, obtain an RMA number (return manufacturer’s authorization), shipping information or questions or problems pertaining to our website.

 

Phone:

603.610.3000 option 2

Fax: 603.610.3005
Hours: Monday-Friday: 8:30am – 5pm EST

Looking for Blaser or Hammerli Customer Support?

blaser

Blaser, USA is now the main importer and service center for all Blaser and Sauer hunting rifles. Blaser and LRS2 inquiries should be directed to:

Blaser USA, Inc.
403 East Ramsey Ste.301
San Antonio, TX 78216
210-377-2527 phone
210-377-2533 fax

hammerli

Hammerli has been purchased by Carl Walther GmbH of Germany. SIG SAUER is no longer selling or servicing Hammerli products. Effective immediately, please direct all Hammerli related service issues and questions including those regarding the Trailside models, to one of the following companies:

Larry’s Guns Inc.
56 West Gray Road
Gray, Maine 04039, USA
Tel.: (207) 657-4559
Fax: (207) 657-3429
Email: hammerli@maine.rr.com

Thank you for your past support of the Hammerli line.

Product Catalog

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View or Download the PDF of our most recent product catalog on our Catalog page.

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