faqs Customer Support

Contact a SIG SAUER Customer Service Representative.

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sig-emblem Customer Service Representative

Please be advised that contacting us during the peak call times detailed below may increase your wait time experience. If you are calling about information or services on an existing firearm, please be sure to have the serial number ready for the customer service representative.

*Please Note* As of 7/2/2018, Customer Service hours will be changing to 8:00am – 5:30pm EST.

 

Phone:

603.610.3000, option 1

Hours: Monday-Friday: 8:30am – 6pm EST
Peak Call Volumes: Monday All Day and Weekdays 12pm – 5pm EST
Lightest Call Volumes: Wed – Fri: 9am – 12pm EST

Thank you for your cooperation and loyalty to the SIG SAUER brand.

customer-support-dealer-services

sig-emblemDealer Service Department

To place orders, receive product and parts information, delivery schedules, information about your order, obtain an RMA number (return manufacturer’s authorization), shipping information or questions or problems pertaining to our website.

 

Phone:

603.610.3000, option 2

Fax: 603.610.3005
Hours: Monday-Friday: 8:30am – 5pm EST

Looking for Blaser or Hammerli Customer Support?

blaser

Blaser, USA is now the main importer and service center for all Blaser and Sauer hunting rifles. Blaser and LRS2 inquiries should be directed to:

Blaser USA, Inc.
403 East Ramsey Ste.301
San Antonio, TX 78216
210-377-2527 phone
210-377-2533 fax

hammerli

Hammerli has been purchased by Carl Walther GmbH of Germany. SIG SAUER is no longer selling or servicing Hammerli products. Effective immediately, please direct all Hammerli related service issues and questions including those regarding the Trailside models, to one of the following companies:

Larry’s Guns Inc.
56 West Gray Road
Gray, Maine 04039, USA
Tel.: (207) 657-4559
Fax: (207) 657-3429
Email: hammerli@maine.rr.com

Thank you for your past support of the Hammerli line.

Product Catalog

Looking for SIG SAUER product catalog?

View or Download the PDF of our most recent product catalog on our Catalog page.

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Custom Support Icon Customer Support

Questions and concerns? Find information on how to contact our Customer Service department.

Warranty Icon Warranties

Register your SIG SAUER firearm and find warranty details.

Maintenance Icon Owners Manuals

Download owners manuals for your SIG SAUER pistols and rifles.

FAQs

Find answers to the most frequently-asked questions about our products and services.